FAQ's

This page is designed to answer some questions you may have regarding the Big Deals Store.

• How do I make a purchase? Locate the item(s) that you would like to buy and place them in the shopping cart. When you are finished shopping click on the checkout button located on the shopping cart page. If you have made purchases before, now would be the time to sign in. Otherwise, enter in your personal information and continue. There are a couple of payment options for you to choose from.
• Forms of Payments we accept? We accept credit/debit, or check.
• My password does not work. What now? If your email address is on file you can have your password emailed to you by using the password assistance tool.
• How long does it take to get purchased items? If you made a purchase using a credit card and chose the mail option, your items will be mailed within 1-2 days after the order is placed. If you chose pickup at station, your items can be picked up immediately after placing the order. 
• What is your return policy? All sales are FINAL. Due to the discounted prices of our offerings we do not allow items to be returned or exchanged. Not responsible for expired, lost or stolen certificates and/or closed establishments. So be certain of your purchase before you buy.